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Learn how our delivery process works, including service activation timelines, project delivery standards, and customer support commitments.
Application Delivery Policy for Feedback360
Welcome to Feedback360, a Salesforce Application developed and owned by CustomerFoster Solutions Private Limited ("we","us, " or, "our"). This Application Delivery Policy outlines the procedures and terms related to the delivery of Feedback360 via Salesforce AppExchange.
1.Delivery Methods
1.1 Direct Download
After completing all required formalities, clients may have the option to directly download the Feedback360 application. This download link will be provided upon successful completion of the necessary subscription and payment processes.
1.2 AppExchange Download
Alternatively, clients may receive a link to download Feedback360 through Salesforce AppExchange. Clicking on the provided link will redirect clients to the AppExchange platform for download.
2.Application Upgrades
2.1 Upgrades via AppExchange
All application upgrades will be conducted through Salesforce AppExchange. Clients will be notified of available upgrades, and they are responsible for initiating the upgrade process through the AppExchange platform.
3.Subscription Plan Changes
3.1 Change in Subscription Plan
Clients seeking to change their subscription plan must complete all required payments and formalities. Upon successful completion, our team will manage the change in the subscription plan.
3.2 Separate Delivery
Changes in the subscription plan will be managed separately by our team. Clients will be notified of the changes and provided with any necessary instructions or materials related to the updated subscription plan.
4.Client Responsibilities
4.1 Accurate Information
Clients are responsible for providing accurate and up-to-date information during the subscription and payment processes to ensure a smooth application delivery and subscription management experience.
4.2 AppExchange Terms
Clients must adhere to Salesforce AppExchange terms and conditions during the download and upgrade processes.
5.Contact Us
For questions or concerns about this Application Delivery Policy, contact us at: CustomerFoster Solutions Private Limited, J29, Tower B, Lodha iThink, Palava City, Kalyan-shil Road, Thane, Mumbai Metropolitan Region, Maharashtra, India - 421204.
- By email : enquiry@feedback360
- By visiting the page of our website : https://feedback360.ai
- By Contact Phone : +91 8591936345