Simple Process
Clear Customer Support

• 1.1 Minimum Subscription Period

  All subscriptions for Feedback360 have a minimum duration of one year. Clients are committed to a minimum annual subscription period.

• 2.1 No Mid-Subscription Cancellations

  Clients cannot cancel their subscription to Feedback360 in the middle of the subscription period. Cancellation is only permitted upon the expiration of the annual subscription term.

• 2.2 Cancellation Process

  To cancel a subscription, clients must provide written notice to support@feedback360 at least 30 days before the end of the annual subscription term. Failure to provide timely notice will result in automatic renewal for another annual term.

• 3.1 No Refunds for Mid-Subscription Cancellations

  We do not offer refunds for cancellations made during the subscription period. Clients are responsible for the full annual subscription fee, regardless of the cancellation date.

• 4.1 Upgrade Option

  Clients have the option to upgrade their subscription plan at any time during the subscription period. Upgrades may result in additional charges.

• 4.2 No Downgrades

  Clients are not permitted to downgrade their subscribed plan during the subscription period. No refund will be issued in such cases.

• 5.1 Right to Terminate

  CustomerFoster Solutions Private Limited reserves the right to terminate a client's subscription in the event of a material breach of these terms or non-payment of fees.

• 5.2 No Refund on Termination

  In the event of termination by CustomerFoster Solutions Private Limited, no refund will be issued for any unused portion of the subscription term.

For questions or concerns about this Cancellation and Refund Policy, contact us at: CustomerFoster Solutions Private Limited, J29, Tower B, Lodha iThink, Palava City, Kalyan-shil Road, Thane, Mumbai Metropolitan Region, Maharashtra, India - 421204.