Salesforce Native
Ultimate Survey and Feedback Platform
Turn customer and employee feedback into action instantly—without sync delays or integration headaches.
Turn Signals Into Results Inside Salesforce
The only 100% Salesforce-native Survey & Feedback Platform that captures responses, maps them to records, and triggers automations — all without leaving your CRM.
Feedback for every business challenge
Understand customers with continuous feedback
Capture customer feedback at every stage of the journey and turn responses into actionable insights.
- Customer Satisfaction Survey
- Net Promoter Score (NPS)
- Customer Experience Survey
Built Native. Built Different.
Your data stays in Salesforce.
Every response stored as a native Salesforce record — no third-party databases, no sync delays, no integration tax.
See How It Works
From Feedback to Action
Act on feedback, not on delay.
Live NPS scores, CSAT trends, and response data on Salesforce dashboards — updated the moment a response comes in.
Explore Features
Start instantly with ready-made templates
Actionable insights for every Survey
Real-time feedback analytics
Location-based response insights
Device & platform analytics
Referral source tracking
Exportable custom reports
100%
Salesforce Native
0
Sync Delays
Top Tier
Data Security
1-Click
AppExchange Install
"Native" vs. Non-native
Seamless integration is a sales pitch. Native is an architecture — here's the difference.
| Feature |  | Non-native |
|---|---|---|
| Data Location | Inside Salesforce only | External + Salesforce |
| Sync Delays | None — instant | Minutes to hours |
| Integration Maintenance | None required | Ongoing tax |
| Security Scope | Inherits Salesforce | Expanded risk surface |
| AI Effectiveness | Complete data access | Fragmented insights |
| Workflow Execution | Instant automation | Alerts only |
| User Training | Familiar interface | New system to learn |
| Compliance Audits | Covered by Salesforce | Additional vendor audits |
The Complete Native
Feedback360 Lifecycle
A 100% Salesforce-native engine that turns survey responses, feedback forms, and scorecards into immediate business actions.
Master Feedback360 in Minutes
Turn Customer Feedback into Instant CRM Action
Watch how Feedback360 embeds seamlessly into your Salesforce org. Create branded surveys, trigger automated recovery workflows with Flow, and capture responses directly into CRM records with zero sync delays.
Choose the right plan for you
Free Plan
Get started with essential survey tools and collect feedback at no cost.
Core Plans
Create richer surveys, gain deeper insights, and unlock more powerful feedback features.
Premium Plans
Built for growing organizations that need to collect and manage feedback at scale.
Enterprise Plan
Flexible solutions for organizations that need advanced capabilities, scale, and support.
Join teams already using Feedback360 to turn survey responses into action — natively, without leaving Salesforce.
